Use Exit Interviews to Combat Regretted Turnover

Most companies suffer from "Regretted Turnover" or the resignation of good employees. The cost of Regretted Turnover can be huge:

  • Reduced productivity while the position is empty.
  • The cost of hiring and training a replacement.
  • In some cases, damage to the Company's reputation.

Some level of Regretted Turnover is unavoidable. A valued employee gets an offer from a competitor that the company can't match. Or the employee needs to move to a part of the country where the company has no presence, or no openings. But often the departure of a valued employee is preventable, and is rooted in poor company policies, poor supervision, or poor working conditions.

Exit Interviewing can be an excellent, low-cost way of identifying the underlying causes of employee turnover. Confidential, anonymous, exit interviews produce more accurate results. When invited in for a formal interview with their manager, or with a human resources representative, departing employees are often reluctant to provide candid feedback for fear of "burning bridges."

Multi-Faceted Exit Interviews

HireNet provides its customers with a variety of exit interviewing alternatives:

  • Self-Managed Exit Interviewing Software. Use our Exit Interview Manager software to structure your exit interview instrument. Create questions by category. Collect exit interview data online by inviting ex-employees to log into a confidential account and complete an exit interview survey. Prepare reports and analyze exit interview feedback by Work Group, by Division or Department, by Function, by Level of Supervision, or on a Company-wide basis.
  • Outsource Exit Interviewing to HireNet. If you prefer, HireNet can carry out the Exit Interviewing process for you. Outsourcing provides an additional level of confidentiality for the subject, and insures that exit interview data is collected by trained professionals. Our staff will develop exit interview surveys for your review and approval, then administer the surveys by telephone, by email, and/or by regular U.S. mail. We will enter the interview feedback into a confidential database, generate reports for your review, and if desired, identify potential issues affecting employee turnover and provide recommendations.

Pricing

Self-Managed Exit Interview Software: $99.00 for a single user license, $49.00 for each additional user. Order Online or CALL for additional information.

Outsourced Exit Interviewing: SCHEDULE A DEMONSTRATION to discuss outsourced services and pricing.